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UK based contact centre 01227 284933 Lines open: 8am - 9pm Mon to Fri 9am - 5pm Sat

Is your pet a...


About your pet


A little bit about you


Important This email address will be used to provide access to your insurance documentation: therefore we recommend that it is secure and personal to you.


Your Policy


Please read and tick the box to confirm you have accepted the ASSUMPTIONS about your pet in order to process your quotation.

Your Data

Geoffrey Pet may use your information to keep you informed about promotions, surveys, special offers, products and/or services which may be of interest to you. You may also be requested to complete customer satisfaction surveys.

I agree to have Geoffrey Pet contact me Via: (Please select which method you would prefer to be contacted by)

For further information about how Geoffrey Pet use and process your personal information, and details of how to unsubscribe, please refer to our Privacy Policy.

The information you provide during this quote will be held by Ultimate Insurance Solutions Limited and used to arrange and adminster the policy. Details of how they will use your personal data is contained within their Privacy Policy.


Please take care that you have answered all the questions honestly and to the best of your knowledge. If you don’t, your policy may be cancelled or treated as if it never existed or your claims rejected or not fully paid.

  1. Third party liability is not covered at your place of work.
  2. You accept that previous, existing, ongoing, recurring medical conditions such as incidents, injuries and illnesses will not be covered by your pet insurance policy.
  3. You accept that claims for vet fees following an illness that occurred prior to, or within the first 14 days of your pet insurance policy start date will not be covered. Accidents will not be covered for the first 24 hours of your pet insurance policy start date.
  4. You accept that claims for death benefits resulting from an illness that occurred prior to, or within the first 14 days of your pet insurance policy start date will not be covered. Claims for death from an accident happening within the first 24 hours of your policy start date will not be covered.
  5. You are a resident of the United Kingdom, the owner and keeper of the pet, and the pet is kept in the United Kingdom at the address you have provided.
  6. Your pet has no vicious tendencies or been trained to attack.
  7. Your pet has not been the cause of any accident or legal action or third party liability claims.
  8. You have never had any special terms imposed on a pet insurance policy covering your pet.
  9. Your pet is not used for any guard, security, track racing, coursing, or used in connection to any business, trade, profession, commercial breeding or occupation.
  10. You agree to take proper and reasonable care of your pet at all times, in line with the Animal Welfare Act.
  11. Your pet must have received vaccinations/boosters within the last 12 months or as advised by your vet. If this is not the case, you accept that the medical conditions that your pet is normally protected against by such vaccinations/boosters will not be covered by this insurance policy.
  12. Your pet does not appear on the list of unacceptable breeds (see below).

Unacceptable Breeds

Any breed not showing within the breed picklist including American Pit Bull Terrier, Dogo Argentino, Fila Braziliero, Japanese Tosa, Pit Bull, Pit Bull Terrier, Irish Staffordshire Bull Terrier, Wolf, wolf hybrid, or a dog crossed with any of these, or any animal registered under the Dangerous Dogs Act 1991 and The Dangerous Dogs (Northern Ireland) order 1991 or Dangerous Dogs (amendment) Act 1997 or any subsequent amendments.

If you are unsure about any of the statements above, please call us on 01227 284 933.


I have not received the email about my documents?

We will send you your documents within 5 working days. Please ensure your email account is configured to accept our email and any spam or junk mail filters are switched off. Our system monitors the delivery of your documents and if we cannot provide them electronically we will send them via the post. However if you haven’t received them after 5 days please contact us on 0333 234 0632.

I can’t download my documents?

There could be a number of reasons why this occurs. Firstly, check you have entered your security credentials correctly. If you are still experiencing difficulties please contact us on 01227 284 955 and we will be able to help you.

I have forgotten the email address I provided you with?

Please contact our Customer Service Team on 01227 284 955 who will be happy to assist.

I wish to receive my documents in the post?

Please contact our Customer Service Team on 01227 284 955 who will be happy to assist.

I have deleted the email containing the link to my policy documents?

Please contact our Customer Service Team on 01227 284 955 who will be happy to assist.